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Classic Series Customer case Review tokyo sereies United States of America

The tatami has made the room such a nice space for our family

A customer in Saint Paul, Minnesota gave us feedback about our Tatami. Thank you!

Before

After

Thank you so much for all your help and the wonderful tatami mats! I will fill out the survey and also wanted to send along the before and after pictures (which you’re free to post on your website)! The tatami has made the room such a nice space for our family, and an especially big hit with the cats!

The types of Tatami

Classic Sushi-Heri Tokyo Green

The number of Tatami mats

  • 820mm×820mm×30mm  1mat
  • 820mm×1640mm×30mm  4mats

Your region (country) of residence

Saint Paul, MN

Q1. Before ordering tatami mats from our company, what kinds of concerns or troubles did you have? What was your desired solution to them?

We were hoping to find a way to outfit a sunroom in our house with tatami mats after having visited Japan twice and really enjoying tatami, but we were concerned about the potential for bugs and mold, so we were excited to find your Classic Tokyo series mats!

Q2. How did you find out about our tatami mats? (keyword searches, SNS, introduction by other parties, etc.)

We searched a long time for tatami makers who would ship to the US, and we came across a recommendation for your company on Reddit!

Q3. After finding out about our tatami mats, did you consider applying immediately?

Yes! We really appreciated the fact that you do samples — we ordered samples of 4 different tatami mats right away, and after figuring out the dimensions for our room and deciding on a tatami type, then we placed our order.

Q4. What points (which characteristics) were the deciding factors which led to your order?

The samples! For such a large purchase (we ended up getting 4 regular mats and 1 hanjo mat), it was really nice to know we loved the tatami we were getting before spending the full amount! Also, I had some questions and your team was very quick to respond with helpful answers, which we really appreciated!

Q5. After actually using our tatami mats, what are your thoughts and feelings on them? Please provide your honest impressions.

We really love them! They’ve turned our space into such a warm, inviting, comfortable room that we all want to be in. They stay in place really well (we were worried they might move around a bit since our room’s floor size is slightly bigger than the tatami), and so far have seemed easy to vacuum for upkeep.

Q6. Any other opinions or views you would like to share with us

We noticed that the cleaning guide that came with our tatami seemed like something might be wrong with the ‘Tokyo series’ column; the instructions sounded incomplete there, or like they were missing part of the translation. Thank you again for helping us turn a room in our new house into something so special! We love our tatami and will recommend your site to everyone who asks us about it!

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is the “Classic Black-Heri Tokyo Green” synthetic (inorganic/man-made)?

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The Classic Black-Heri Tokyo Green employs an inorganic combination of
different types of plastics as its core material.

This core material is then stretched and remade into the surface of
the tatami mats.

As a result, the mats from the TOKYO Series have high endurance and
retain their color even when laid under direct sunlight.
If you have any questions, please do not hesitate to ask by e-mail.

Classic Series

Classic Series


TOKYO TATAMI MAKER
delivers Tatami made in Japan to countries all over the world.

Our tatamis are made in Japan using domestic materials.

Not only a standard size, but also you can order a custom size Tatami mat.

It is a free estimate. Please feel free to ask us.

Measuring the room

https://order-tatami.com/measuring-the-room

[ YouYube ]
Let’s sleep with shikibuton on tatami.

[ Cases of tatami mat use by our customers ]
Classic Series

TOKYO SERIES

ZEN SERIES

How to order custom-made tatamimat.